Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We provide a 1–hour answer guarantee with all our Linux cloud packages packages, meaning every single support inquiry you submit is going to be responded to in only sixty minutes maximum. Our support staff members have been taught to instantly handle any issue and to offer you prompt guidance on any difficulty that you may have.

  • Top quality support service

  • A Top–quality Support Service

  • It is easy to write to us 24x7x365 with any query you possibly have connected with our services. We have now techs on duty most of the time to present solutions at any time when necessary. You can utilize the ticketing system or post a message whenever you want, or pick up the phone or make use of the online chat during working hours.

  • Intuitive help center

  • An Intuitive Help Section

  • The Control Panel delivers an extensive practical knowledge base that is integrated into all parts. In each section, you will find a Help press button which will load for you a list of step–by–step guides on how to work with a specific feature or complete a certain action. Additionally, we have prepared tutorial online videos that allows you to get a better idea of the Control Panel’s interface.